Share on Google Plus
Share on Facebook
Share on Twitter

Worldcare Travel Insurance Reviews

worldcare-travel-insurance

Customer ratings for Worldcare Travel Insurance Reviews

3.5 from 3 customer reviews.

Worldcare has been providing affordable quality travel insurance to Australians for over ten years. Worldcare Travel Insurance is issued by ETI Australia Pty Ltd trading as Mondial Assistance.

In 2009, Worldcare Travel Insurance was awarded five-star status by ratings agency Canstar Cannex in its inaugural Australian travel insurance awards. Worldcare won five-star awards in all categories in which it was judged: International Travel Insurance, Domestic Travel Insurance and Medical Travel Insurance.

Read Worldcare travel insurance reviews to help determine if Worldcare is the right insurance company for your needs. Remember to always read the PDS and all terms and conditions.

Summary of Worldcare Travel Insurance (Comprehensive)

Worldcare Travel Insurance websiteMedical Cover
Unlimited Medical Travel InsuranceUnlimited
Luggage Cover
Luggage Insurance$5000
Laptops, Mobile Phones, iPod, Camera
Item limits$3000 for personal computers, video recorders or cameras. $750 max for each other item.
Sports and Activities Cover
Sports and Activities coverGood Range, includes some Snow and Ski cover
Cancellation Cover
Cancellation LimitUnlimited
Excess
Travel Insurance Excess$100

Details


Website: www.worldcare.com.au

Phone Number: 1800 008 614
Claims: 1300 726 087

Underwriter: Allianz Insurance

Emergency Assistance Provider: Mondial Assist
Contact Method: Local call number in 18 countries otherwise a reverse charge call to Australian number

24 hour emergency assistance call
+61 7 3305 7499

Maximum Age: 70 with no additional premium loading, 85 maximum

Children Covered: Yes under Family policy – under 21 and not in full time employment

Extension Available: Yes, maximum of 12 months

Plan A – Worldcare Comprehensive


Schedule of Benefits

Benefit TypeSinglesDuoFamily
Cancellation Fees and Lost DepositsUnlimitedUnlimitedUnlimited
Overseas Medical AssistanceUnlimitedUnlimitedUnlimited
Overseas Hospital and Medical expensesUnlimitedUnlimitedUnlimited
Overseas Dental expenses$500$500$500
Additional expenses$50,000$50,000$100,000
Hospital cash allowance$5,000$5,000$10,000
Accidental death$25,000$25,000$50,000
Permanent disability$25,000$25,000$50,000
Loss of income$10,400$10,400$20,800
Travel documents, Credit Cards, Travellers cheques$5,000$5,000$10,000
Theft of cash$250$250$250
Luggage and personal effects$5,000$5,000$10,000
Luggage and personal effects – delay allowance$250$250$500
Travel delay allowance$1,000$1,000$1,000
Alternative transport expenses$5,000$5,000$10,000
Personal liability$5 Million$5 Million$5 Million
Rental vehicle$3,000$3,000$3,000
Domestic pets$500$500$500
Domestic service$500$500$500

Sub limits apply for some categories

Plan B – Worldcare Australia Only


Schedule of Benefits

Benefit TypeSinglesDuoFamily
Cancellation Fees and Lost DepositsUnlimitedUnlimitedUnlimited
Additional expenses$50,000$50,000$100,000
Accidental death$25,000$25,000$50,000
Luggage and personal effects$5,000$5,000$10,000
Travel delay allowance$1,000$1,000$1,000
Personal liability$5 Million$5 Million$5 Million
Rental vehicle$3,000$3,000$3,000
Domestic pets$500$500$500
Domestic service$500$500$500

Sub limits apply for some categories

Plan C – Worldcare Budget Cover


Schedule of Benefits

Benefit TypeSinglesDuoFamily
Overseas Medical AssistanceUnlimitedUnlimitedUnlimited
Overseas Hospital and Medical expensesUnlimitedUnlimitedUnlimited
Overseas Dental expenses$500$500$500
Personal liability$5 Million$5 Million$5 Million

Sub limits apply for some categories


facebooktwittergoogle_plusredditpinterestlinkedinmail

5 Reviews

  1. globetrotter - September 2, 2013

    Were delayed through no fault of our own and missed connecting flight.
    Were told that replacement tickets and fares were not covered, only the cost of the original fares and tickets. Even then they delay processing by 10 working days each time. Because they ask for more information, bit by bit. I am sure it is designed to cause frustration and eventually giving up. Our case was an open and shut case but boy they know how to make it difficult. The stereotype insurance people to deal with: finding ways not to pay!!!

  2. John - March 15, 2013

    I recently had to make a claim for a broken laptop. The claim took 6 weeks but eventually I got a new one. Worth the money but a little slow.

    Rating: 4
  3. Steven - July 10, 2012

    Terrible customer service. Was lied to from start to finish about being notified and contacted. I had to do all the following up only to be refused on the grounds that I was robbed in a public place, apparently theft from a public place is not covered by these snakes….. carefully read all the fine print.

    Rating: 2
    • Hurricane Sandy - November 19, 2014

      Interesting- they got us to put the laptop into a computer repair shop to access the cost of fixing the damage. Then we had to send off the repair estimate before we got a claim number. Once we did that, we were requested to send more details about where we were when the damage happened ( on the plane!). After submitting this, we had to wait 14 business days before we received a call notifying us of the outcome of the claim. As for the outcome? Denied! ” they do not cover electrical goods in luggage that has been checked into the hold of an aeroplane.” If they knew this, why get us to jump through all the hoops? Is it a game they play with customers?!

  4. Tara - April 14, 2012

    I used world care when I was working at a ski resort in Canada. fell down metal stairs and got taken to hospital in an ambulance and got 22 stitches and a $1000 bill….. i filled a claim once i got home which was 6 months later. once i sent the claim form to them plus the hospital report i received my money within two weeks. they were great. would definitely recommend world care.

    Rating: 5

Leave a review